IPB

Welcome Guest ( Log In | Register )

2 Pages V  < 1 2  
Reply to this topicStart new topic
> Stay Away From Vehicle Electrix, 152a Newark Road, Lincoln
JasonHillAO
post 25th January 2014 16:50
Post #21 | Print


1.6 8v
***

Group: Regular
Posts: 623
Joined: 31st May 2010
Local Time: 22nd November 2017 15:56
From: Lincoln
Member No.: 5,115
Driving: 145 2.0 20V Turbo
From: Peterborough / Lincoln



Thank you and will get the audio uploaded.


--------------------
I work for Virgin media so if you want a deal or want to join let me know. :)
Go to the top of the page
View Vehicles
+Quote Post
JasonHillAO
post 25th January 2014 17:12
Post #22 | Print


1.6 8v
***

Group: Regular
Posts: 623
Joined: 31st May 2010
Local Time: 22nd November 2017 15:56
From: Lincoln
Member No.: 5,115
Driving: 145 2.0 20V Turbo
From: Peterborough / Lincoln



Correct link - http://vimeo.com/m/85037299

This post has been edited by JasonHillAO: 25th January 2014 19:16


--------------------
I work for Virgin media so if you want a deal or want to join let me know. :)
Go to the top of the page
View Vehicles
+Quote Post
bl4desman
post 25th January 2014 20:59
Post #23 | Print


1.6 8v
***

Group: Regular
Posts: 577
Joined: 6th January 2012
Local Time: 22nd November 2017 14:56
From: Matlock
Member No.: 7,218
Driving: 1991 Supercharged MX-5, 2009 Abarth 500 Esseesse, 1995 Yamaha CW50
From: Matlock



QUOTE(JasonHillAO @ 25th January 2014 17:12) *



Sounds to me like he is being very careful in what he says. Maybe he has been recorded and taken to court before?


--------------------
Go to the top of the page
View Vehicles
+Quote Post
GialloEvo94
post 25th January 2014 21:57
Post #24 | Print


Forum Administrator
*******

Group: Admin
Posts: 9,490
Joined: 11th June 2005
Local Time: 22nd November 2017 14:56
From: South Oxfordshire, UK
Member No.: 954
Driving: Alfa 145 QV, Lancia Delta Integrale Evo, SEAT Leon Mk2 FR+ TDI DSG
From: South Oxfordshire, UK



QUOTE(JasonHillAO @ 25th January 2014 17:12) *

So has he explicitly written on the receipt that the 580 you've paid is part payment only? If he did it should state what the outstanding remainder to pay is going to be...unless they're just making the costs up as they go along which is how it appears to me.

From what is being said it sounds like they are going to send you the other (unpaid) part of the bill regardless of whether or not you take action against them and in his words, what you do with that other part is up to you. My interpretation of this is that you can expect to receive another bill from them in the post and if you don't pay it then they themselves will then have the right to pursue you for an unpaid invoice. Whether they would or not is questionable but the whole thing sounds like a ransom / blackmail setup to me to just try and scaremonger you into paying up.

Then at the end he has the audacity to say they got there in the end (???) Got where exactly? You're having to TOW the car home because they haven't actually fixed the problem. They claim to have located the cause of the problem to be the camshaft sensor but you don't actually know that for sure because they haven't actually fixed it to prove that.

I don't know what their hourly charges are but lets say it's 40-50 per hour. That would mean they have spent in excess of 10 hours on the car and still not fixed the problem. Who did they have working on it? The tea boy with a 9v battery and a piece of wire? I would like to know how a professional specialist auto-electrician outfit can get away with such disgraceful customer service. If the problem was indeed caused by the camshaft sensor it should take an experienced auto-electrician no more than 30 minutes to pinpoint the problem because I would expect them to have all the necessary diagnostic equipment that they could just hook up to the ECU and read out any fault codes, one of which would be for the camshaft sensor if that had any kind of fault/issue. No way should it have taken them in excess of 10 hours to find that out and it did then it's can only have been through their own incompetence and they shouldn't be passing those labour charges onto a customer. Regardless of that, you didn't authorise any work exceeding the initial 30 charge anyway.

It's not easy to find out if a company has been taken to court before where they've either won or have lost and paid up, but if they have been taken to court and have failed to pay up after losing they will have an outstanding CCJ against their name for each time that has happened. You can find these out by going HERE but it does cost 10 to do so. This would however give you an idea if they are likely to actually pay up if you take them to court and they lose. The more CCJs they have the less chance of getting your money back through court action but there are further options to this like getting the courts to send the bailiffs round to seize goods amongst other things but any option used to try and enforce a judgement does cost additional money to pursue (although you should get this back if successful). I would still seriously consider launching legal action against them. You had a verbal contract with them to do some initial basic diagnosis costing 30 without doing anything else until they had spoken to you again first. They broke that contract and then held your car to ransom until you paid part of what just sounds like some made up costs.

And whatever you do, definitely report them to Trading Standards also bringing to TS' attention the reviews of those other complainants.


--------------------
Go to the top of the page
View Vehicles
+Quote Post
Cloverleaf76
post 25th January 2014 22:25
Post #25 | Print


1.6 16v
****

Group: Veteran
Posts: 1,180
Joined: 29th February 2008
Local Time: 22nd November 2017 14:56
Member No.: 2,973
Driving: Alfa 145 Cloverleaf, Alfa 147
From: M25 J11



What a scumbag. rant.gif

Trading standards is the only way: I would be prepared to bet he will try to take you to court for the difference anyway.

You need to present trading standards with that video and those other reviews, as well as explain in detail what has happened. They will want the itemised breakdown he is gonna send you with the 'amended bill'. Still, approach them sooner rather than later as this kind of thing is always stronger when contemporaneous: any delay weakens your / the TS case. I would therefore also bet he will delay sending you this threatened invoice and breakdown for a week or three.

Good luck, and I hope someone on here can help you actually fix it.
Go to the top of the page
View Vehicles
+Quote Post
ALFACOOL
post 26th January 2014 00:09
Post #26 | Print


1.6 8v
***

Group: Regular
Posts: 773
Joined: 26th January 2004
Local Time: 22nd November 2017 14:56
From: County Durham
Member No.: 174
Driving: 159 ti
From: Co Durham N/E England



Jees Jason i hope you can get this sorted 1000 for a cam sensor is mental. i can quite feel how you must be worried when these guys know where you live.
Lets hope you can get them off your back by doing the right thing.

This post has been edited by ALFACOOL: 26th January 2014 00:11


--------------------
Alfa Romeo cars are fitted with high performance engines derived from their strong racing heritage.It is therefore important to check your oil level regularly,maintaining the correct level using the recommended lubricant, as stipulated in the handbook.
Go to the top of the page
View Vehicles
+Quote Post
JasonHillAO
post 26th January 2014 01:56
Post #27 | Print


1.6 8v
***

Group: Regular
Posts: 623
Joined: 31st May 2010
Local Time: 22nd November 2017 15:56
From: Lincoln
Member No.: 5,115
Driving: 145 2.0 20V Turbo
From: Peterborough / Lincoln



Thank you for the support and yes I will be getting as much evidence and TS involved
I enclose the original "note" " invoice"

Attached Image


--------------------
I work for Virgin media so if you want a deal or want to join let me know. :)
Go to the top of the page
View Vehicles
+Quote Post
GialloEvo94
post 26th January 2014 12:06
Post #28 | Print


Forum Administrator
*******

Group: Admin
Posts: 9,490
Joined: 11th June 2005
Local Time: 22nd November 2017 14:56
From: South Oxfordshire, UK
Member No.: 954
Driving: Alfa 145 QV, Lancia Delta Integrale Evo, SEAT Leon Mk2 FR+ TDI DSG
From: South Oxfordshire, UK



QUOTE(JasonHillAO @ 26th January 2014 01:56) *
Thank you for the support and yes I will be getting as much evidence and TS involved
I enclose the original "note" " invoice"

Attached Image

Is that what they actually gave you? I can't believe that companies operating in this day and age are still handing out scrappy hand-written bits of paper like that to customers.

When you got the "part payment" receipt for the work they claimed to have done, did it state the company/trading name and address along with a VAT number? Any company / sole trader turning over in excess of 61,000 per year is required by law to be registered for VAT and any invoices issued must be compliant and have the company/trading name, address and VAT number shown on any receipts / invoices. With the sort of money they are trying to charge you I would be very surprised if they are turning over less than 61,000 per year so I would expect them to be VAT registered meaning they would be bound to abide by any VAT laws. If there are no clear company details or VAT number on your receipt then I would report them to HMRC for potentially illegal trading and then let HMRC decide if they are actually doing anything wrong or not. They certainly won't enjoy having their accounts scrutinised by the VAT man.


--------------------
Go to the top of the page
View Vehicles
+Quote Post
JasonHillAO
post 26th January 2014 13:17
Post #29 | Print


1.6 8v
***

Group: Regular
Posts: 623
Joined: 31st May 2010
Local Time: 22nd November 2017 15:56
From: Lincoln
Member No.: 5,115
Driving: 145 2.0 20V Turbo
From: Peterborough / Lincoln



That was the invoice they gave me when I turned up the first time to argue the total , the day I got the police involved when he was getting Leary and abusive also where he threatened to put the bill up if I want a real bill. But I alreays had the paper with the amount (shown above) and when I returned the next day is when he said because the police got involved he said he will be charging the proper bill because he took offence to the police presence and that they won't be bullied and then later went to say that if I don't go to court he won't bother chasing me
For the amount he's making up and if I do he will.


--------------------
I work for Virgin media so if you want a deal or want to join let me know. :)
Go to the top of the page
View Vehicles
+Quote Post
bl4desman
post 26th January 2014 19:42
Post #30 | Print


1.6 8v
***

Group: Regular
Posts: 577
Joined: 6th January 2012
Local Time: 22nd November 2017 14:56
From: Matlock
Member No.: 7,218
Driving: 1991 Supercharged MX-5, 2009 Abarth 500 Esseesse, 1995 Yamaha CW50
From: Matlock



Having been there and unfortunately had to do it three times, I would follow GE's advise and try to reclaim your money via the small claims court. I got paid out in full on both occasions the day before the court date so it worked for me.


--------------------
Go to the top of the page
View Vehicles
+Quote Post
JasonHillAO
post 26th January 2014 20:10
Post #31 | Print


1.6 8v
***

Group: Regular
Posts: 623
Joined: 31st May 2010
Local Time: 22nd November 2017 15:56
From: Lincoln
Member No.: 5,115
Driving: 145 2.0 20V Turbo
From: Peterborough / Lincoln



Excellent smile.gif, I know they may or may not pay out bit defiantly going to take them to court smile.gif


--------------------
I work for Virgin media so if you want a deal or want to join let me know. :)
Go to the top of the page
View Vehicles
+Quote Post
bl4desman
post 26th January 2014 21:48
Post #32 | Print


1.6 8v
***

Group: Regular
Posts: 577
Joined: 6th January 2012
Local Time: 22nd November 2017 14:56
From: Matlock
Member No.: 7,218
Driving: 1991 Supercharged MX-5, 2009 Abarth 500 Esseesse, 1995 Yamaha CW50
From: Matlock



QUOTE(JasonHillAO @ 26th January 2014 20:10) *
Excellent smile.gif, I know they may or may not pay out bit defiantly going to take them to court smile.gif


I think you have a fair bit of ammunition. Anything you are unsure about, you can always ask the citizens advice bureau.


--------------------
Go to the top of the page
View Vehicles
+Quote Post
GialloEvo94
post 27th January 2014 08:34
Post #33 | Print


Forum Administrator
*******

Group: Admin
Posts: 9,490
Joined: 11th June 2005
Local Time: 22nd November 2017 14:56
From: South Oxfordshire, UK
Member No.: 954
Driving: Alfa 145 QV, Lancia Delta Integrale Evo, SEAT Leon Mk2 FR+ TDI DSG
From: South Oxfordshire, UK



QUOTE(JasonHillAO @ 26th January 2014 20:10) *
Excellent smile.gif, I know they may or may not pay out bit defiantly going to take them to court smile.gif

Just make sure you send them a Letter Before Action first because that shows to the courts that you've at least made some effort to try and get your money back first without just barging straight in hung-ho and taking legal action immediately.


--------------------
Go to the top of the page
View Vehicles
+Quote Post
JasonHillAO
post 27th January 2014 11:11
Post #34 | Print


1.6 8v
***

Group: Regular
Posts: 623
Joined: 31st May 2010
Local Time: 22nd November 2017 15:56
From: Lincoln
Member No.: 5,115
Driving: 145 2.0 20V Turbo
From: Peterborough / Lincoln



QUOTE(GialloEvo94 @ 27th January 2014 08:34) *
Just make sure you send them a Letter Before Action first because that shows to the courts that you've at least made some effort to try and get your money back first without just barging straight in hung-ho and taking legal action immediately.


Dammit and I was going to get a shotgun!


--------------------
I work for Virgin media so if you want a deal or want to join let me know. :)
Go to the top of the page
View Vehicles
+Quote Post
Ganz
post 30th January 2014 00:43
Post #35 | Print


1.6 8v
***

Group: Regular
Posts: 757
Joined: 2nd November 2012
Local Time: 22nd November 2017 14:56
From: East Mids
Member No.: 10,640
Driving: 145 Cloverleaf 2.0L ts
From: uk



Scumbags! Chase it in the courts. At least that will inconvenience him!

I wouldn't worry about him knowing where you live. Get CCTV. Most criminals (that's what he sounds like) are dumbasses and if he tried anything on you he'd probably leave incriminating evidence all over the place.

Can't believe the scrap piece of paper. Report him to the BBC Watchdog program! If you paid by credit card you maybe able to get a refund because the service he provided was below trading standards.

Ooh.. I've noticed they've got a website.. nice whistle.gif

This post has been edited by Ganz: 30th January 2014 00:45


--------------------
G A N Z 145

Instagram
ganz145_alfa
Go to the top of the page
View Vehicles
+Quote Post
Ganz
post 30th January 2014 00:50
Post #36 | Print


1.6 8v
***

Group: Regular
Posts: 757
Joined: 2nd November 2012
Local Time: 22nd November 2017 14:56
From: East Mids
Member No.: 10,640
Driving: 145 Cloverleaf 2.0L ts
From: uk



Apart the homepage the rest of their pages load as blank pages. Weird.

This post has been edited by Ganz: 30th January 2014 01:12


--------------------
G A N Z 145

Instagram
ganz145_alfa
Go to the top of the page
View Vehicles
+Quote Post
GialloEvo94
post 30th January 2014 00:51
Post #37 | Print


Forum Administrator
*******

Group: Admin
Posts: 9,490
Joined: 11th June 2005
Local Time: 22nd November 2017 14:56
From: South Oxfordshire, UK
Member No.: 954
Driving: Alfa 145 QV, Lancia Delta Integrale Evo, SEAT Leon Mk2 FR+ TDI DSG
From: South Oxfordshire, UK



QUOTE(Ganz @ 30th January 2014 00:43) *
Ooh.. I've noticed they've got a website.. nice whistle.gif

They've got two and they're both different so they clearly don't know their a**e from their elbow...

http://www.vehicleelectrix.co.uk

and

http://www.vehicle-electrix.co.uk


--------------------
Go to the top of the page
View Vehicles
+Quote Post
Ganz
post 30th January 2014 02:14
Post #38 | Print


1.6 8v
***

Group: Regular
Posts: 757
Joined: 2nd November 2012
Local Time: 22nd November 2017 14:56
From: East Mids
Member No.: 10,640
Driving: 145 Cloverleaf 2.0L ts
From: uk



QUOTE(GialloEvo94 @ 30th January 2014 00:51) *
They've got two and they're both different so they clearly don't know their a**e from their elbow...

http://www.vehicleelectrix.co.uk

and

http://www.vehicle-electrix.co.uk


The last one: www.vehicle-electrix.co.uk looks like the current website in use. Cheers.

This post has been edited by Ganz: 30th January 2014 02:24


--------------------
G A N Z 145

Instagram
ganz145_alfa
Go to the top of the page
View Vehicles
+Quote Post
bl4desman
post 12th February 2014 22:07
Post #39 | Print


1.6 8v
***

Group: Regular
Posts: 577
Joined: 6th January 2012
Local Time: 22nd November 2017 14:56
From: Matlock
Member No.: 7,218
Driving: 1991 Supercharged MX-5, 2009 Abarth 500 Esseesse, 1995 Yamaha CW50
From: Matlock



Did you end up taking them to court Jason?


--------------------
Go to the top of the page
View Vehicles
+Quote Post
Ganz
post 14th February 2014 00:40
Post #40 | Print


1.6 8v
***

Group: Regular
Posts: 757
Joined: 2nd November 2012
Local Time: 22nd November 2017 14:56
From: East Mids
Member No.: 10,640
Driving: 145 Cloverleaf 2.0L ts
From: uk



QUOTE(bl4desman @ 12th February 2014 22:07) *
Did you end up taking them to court Jason?


Got my missus to send this chump an email:

Hi Vehicle Electrix

I've got a bit of a problem with my ABS light coming on. I've got an MOT in a months time and am worried it will fail because of the ABS light. I've tried everything and am pulling my hair out! I found you guys on the internet and your website and that you specialise in car electrics. Is ABS something you could fix? If you can fix it what would you charge. Money is no object as I am desperate to get this fixed! The car is a Skoda Fabia 1.2 5 door.

Cheers

Faye

Can't wait to burn him on the reply wink.gif

This post has been edited by Ganz: 14th February 2014 00:41


--------------------
G A N Z 145

Instagram
ganz145_alfa
Go to the top of the page
View Vehicles
+Quote Post

2 Pages V  < 1 2
Reply to this topicStart new topic

 



- Lo-Fi Version Time is now: 22 Nov 2017 14:56